Overview
Santé Québec is procuring a Contact Center as a Service (CCaaS) solution to replace its current 8-1-1 customer communications center system. The contract involves delivering and implementing a cloud-based contact center platform for healthcare-related public inquiries in the Capitale-Nationale and Montréal regions. Typical bidders are IT and software providers specializing in enterprise cloud communications, telecommunications, and contact center software integration.
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Frequently asked questions
- When does this tender close?
- This tender closes Aug 3, 2026.
- Who is the buyer?
- Santé Québec (Capitale-Nationale, Montréal).
- Is this tender free to view?
- Yes, viewing this tender on the Live Tender Radar is free.
- How can I respond to this tender quickly?
- tenderOS drafts a full proposal from your own past winning bids: in your voice, structure and pricing. Book a demo to see it draft a response to this RFP.