Overview
The Department of Employment and Social Development (ESDC) is procuring a cloud-based, commercial-off-the-shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform. This platform will facilitate planning, execution, analysis, and storage of user research and usability testing for their digital products and services. Software vendors specializing in user experience (UX) research and testing platforms would typically bid.
Original notice text
ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based service and product decisions. The Platform will help user researchers and designers within the department improve navigation and user flow of web content and validate design concepts while enabling secure data handling, accessibility-compliant participant experiences, and integrations with existin
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Frequently asked questions
- When does this tender close?
- This tender closes Sep 8, 2026.
- Who is the buyer?
- Department of Employment and Social Development (ESDC) (*Canada).
- Is this tender free to view?
- Yes, viewing this tender on the Live Tender Radar is free.
- How can I respond to this tender quickly?
- tenderOS drafts a full proposal from your own past winning bids: in your voice, structure and pricing. Book a demo to see it draft a response to this RFP.